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A considerable number of our customers have appreciated the value of service and professionalism we offer.
Selected comments from a number of these satisfied customers are provided below as references to the quality service we can offer you.
Customer - Cardinal Seafoods
(Copy of letter dated 11 February, 2003) |
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TO WHOM IT MAY CONCERN
In this day and age, where do you find a bank where you can talk directly to the Manager or senior staff. The only one we know of is the Bank of New Zealand Australia.
Ever since a knock on our door some seven years ago by Senior Manager David Evans our business has grown from strength to strength. David was the first Bank Manager to recognise that our valuable frozen seafood stock, classed by our previous bank as 'Perishables', were not going to be lost overnight and did have value that we could use as additional security.
We appreciate the friendly relationship that we have formed with David and his competent staff including Glenn Merchant, Peter Sommerville, Jonathon Roper etc. They have provided ready assistance whenever requested and understand the requirements needed to expand profitability.
We recommend BNZA to any company wishing to expand their operations.
Yours faithfully
Bernie O'Neill
Director
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Customer - Winchester Realty t/a Sunbury Park
(Extracts from a copy of letter dated 10 December 2002) |
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"It is common for those in commerce.............to be critical generally of bankers and we would like to redress this misconception about bankers, they are not all the same. We acknowledge and thank you for the excellent service you have provided...
...The clarity with which you provide details of our banking requirements is most helpful...
...Please do not hesitate to provide this letter as a testimonial to other potential clients."
Yours sincerely
E.A.(Manny) Petrelis
Director
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Customer - Wanless Group
(Copy of letter dated 12 February, 2003) |
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The Wanless Group has grown from strength to strength in a diversified range of business from vehicle wrecking yards to a major player in the waste industry.
The Bank of New Zealand Australia has been able to provide us with banking facilities ideal for our individual companies. Their policies are far more realistic and flexible than other banks, allowing us the flexibility we require to run a successful business.
David Evans, together with his staff, have always assisted us in running of our business in a professional manner and have an invaluable understanding of our needs. This has proven to be an enormous benefit to us.
We are extremely happy with our Bank of New Zealand Australia association and would recommend them to any progressive and growing business.
Yours faithfully
Ron Wanless
Managing Director
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Customer - Asian Pacific Timber Marketing Pty Ltd A.C.N. 010 662 763
(Copy of letter dated 10 February, 2003) |
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The Bank of New Zealand was introduced to us over a decade ago. Our business had developed quite quickly, since inception in 1986. Most small, privately owned businesses generally experience cash flow constraints through periods of rapid growth. We are no exception.
Our bankers at the time were solid, but lacked a business type approach.
Conversely, David Evans and his staff at BNZA seemed to have an understanding of our whole business and made a point in gaining some insight into our industry. This has proven to be of enormous benefit to both ourselves and the Bank".
When I say "The Bank" I really respect and appreciate the BNZA as one of our major suppliers. A creed, that my partner and I have always believed, is that, we will only be as good as the Suppliers we have". We feel we deal with the best suppliers in the market. Whether of not they supply us with the timber, funding or advice. The BNZA fulfills two of these criteria.
I have personally recommended the BNZA to many of our customers and timber suppliers but never will I recommend them to any of our opposition!
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Customer - Michael Graham Legal Costs and Success Advantage
(Copy of letter dated 9 February, 2003) |
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After years of banking with other major banking institutions where service ranged from poor to non-existent, I was introduced to BNZA in 1999. BNZA relationship managers know the true meaning of "relationship". Matthew Gordon, my relationship manager, has taken the time to learn and understand my business and what it is we do.
Matthew is actively involved in strategic management issues and is an important member of my "management team". In my experience, BNZA practise a holistic approach to customer service & they show a genuine interest in what is important to me in my personal and business life. The quality of customer service is second to none & nothing is too much trouble. Matthew and his staff attend to all my needs in a professional, prompt, and efficient manner.
I can sleep much easier at night knowing that all my banking needs are met with BNZA. My relationship with BNZA means that I can focus on my business and what I do best.
Michael Graham (solicitor, legal costs consultant, and business advisor)
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Please contact one of our business bankers for further information or to arrange an appointment.
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